Privacy Policy

At Petra Vita, your privacy and trust are important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using this website, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: such as your name, email address, phone number, billing details, and delivery address when you make a purchase or contact us.
  • Non-Personal Information: such as your browser type, device information, pages visited, and browsing behavior, collected automatically through cookies or analytics tools.
  • Communication Information: any messages or emails you send to our team, including inquiries or feedback.

 

We collect this data only to improve your experience and process your orders effectively.

How We Use Your Information

Your information helps us provide better service. We may use it to:

  • Process and fulfill your orders
  • Communicate with you about purchases, support, or inquiries
  • Improve our website, products, and customer experience
  • Send optional updates, newsletters, or promotional offers (only if you have subscribed)
  • Maintain website security and prevent fraudulent activity

 

We will never sell or rent your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience.
Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and improve functionality.

You can disable cookies through your browser settings, but some parts of the site may not function properly if cookies are turned off.

Data Protection and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.
All sensitive data shared during checkout (such as payment details) is encrypted and processed through secure, trusted payment systems.

However, no online platform can guarantee absolute security. By using our website, you acknowledge and accept this inherent risk.

Sharing Information with Third Parties

We may share limited information with trusted service providers who help us operate our business, such as payment processors, shipping partners, or IT support.
These partners are only authorized to use your information as necessary to perform their services and are required to keep it confidential.

We do not share your information with marketers or unrelated third parties.

Email Communication and Subscriptions

If you choose to subscribe to our newsletter or marketing emails, you will receive updates about new products, offers, or articles.
You can unsubscribe at any time using the link provided in each email or by contacting us directly.

We respect your inbox and will only send relevant communications that add value to your experience.

Accessing or Updating Your Information

You may contact us at any time to:

  • Request a copy of your personal data
  • Update or correct your details
  • Withdraw consent for marketing communications

 

To make such a request, please reach us through the contact information listed below.

Children’s Privacy

Our website and services are designed for general audiences and are not intended for direct use by children under 13 years of age.
Parents or guardians should supervise any online activity involving children to ensure safe and appropriate use.

Links to Other Websites

Our website may contain links to external sites for additional information or resources.
Please note that we are not responsible for the privacy practices or content of other websites.
We encourage users to review the privacy policies of any third-party sites they visit.

Changes to This Policy

Petra Vita reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
By continuing to use our website after such updates, you agree to the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: ivic.petra@gmail.com
Contact Form: Available on our Contact Us page